At Auragleams, we aim to provide a transparent and efficient shipping process. This policy outlines the timelines and procedures for orders placed on auragleams.shop.

Shipping Destination

We currently ship exclusively within the United States.

Order Processing (Handling Time)

All orders undergo a processing period before shipment. This includes verification, quality checks, and packaging.

  • Handling Time: 1 to 3 business days (Monday – Friday).
  • Orders placed on weekends or public holidays will begin processing on the next business day.

Transit Time (Delivery Estimates)

Once your order has been processed and handed over to our shipping carrier, the following delivery estimates apply:

  • Transit Time: 3 to 7 business days (Monday – Friday).
  • Total Estimated Delivery Time: 4 to 10 business days.

Note: These are estimates based on carrier performance and may vary due to external factors such as weather or peak seasonal volumes.

Shipping Costs

Any applicable shipping fees are calculated based on your order details and destination. All costs are clearly displayed at checkout before you finalize your payment. There are no hidden shipping charges.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email.

  • Tracking Number: Where available, a tracking number will be included in the email.
  • Activation: It may take up to 24 hours for the tracking information to become active on the carrier’s website.

Address Accuracy

Customers are responsible for providing an accurate and complete shipping address.

  • Auragleams is not responsible for delivery failures caused by incorrect or incomplete address information.
  • If a package is returned to us as “Undeliverable” due to an address error, the customer may be responsible for additional shipping costs to reship the item.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery window, please contact us at support@auragleams.shop.

  • We rely on the delivery status provided by the carrier.
  • Auragleams is not responsible for packages that are marked as “Delivered” by the carrier but reported as missing by the customer. We recommend ensuring a secure delivery location.

Shipping Carriers

We use reliable third-party carriers to ensure your order arrives safely. Carrier selection is determined internally based on efficiency and delivery location.

Business Contact Information

If you have any questions regarding your shipment, please reach out to us during business hours.